merchant
agent




Merchant Support

Online Help
Contextual Online Help and Documentation is provided to registered Bluefin users through their online gateway interface which provides full documentation regarding API's, account setup and configuration, and the advanced feature of the Bluefin Gateway.

In addition here are support options available throughout the Bluefin

  • For instant help, click on the "" icon next to any link or menu item within the gateway.
  • Contact your agent via the email or support number provided on the home page of your online gateway.
  • Click on the "Documentation" menu item with your gateway to learn more about the Bluefin Gateway

Search for Answers
Search the Bluefin Knowledgebase, FAQ's and online support areas.


Open a Support Ticket
Open a Support Ticket for any of Bluefin's products and services.

Native Interfacing - Bluefin provides Native API's for both Direct and Interactive (forms-based) modes allowing you to develop systems that connect directly to the Bluefin Gateway. The API's are available under the Documentation/Developer Docs section of your Bluefin Gateway online interface.

Shopping Cart Compatibility - The Bluefin Gateway can operate in several emulation modes making it compatible with 95% of all shopping cart software on the market. The Emulation Modes are detailed under the Documentation/Developer Docs section of your Bluefin Gateway online interface.

::Click here:: for a list of shopping carts for which Bluefin has provided custom integration kits.

Glossary
Glossary of common industry-related terms.

 

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