Bluefin Careers

Bluefin Payment Systems offers a challenging and rewarding work environment with competitive compensation, generous health benefits, 401K with company match, paid holidays/vacation/sick/personal time, casual dress and a tuition assistance program. Bluefin is an Equal Opportunity Employer.

Available Positions

Position Summary: The Security Solutions Relationship Manager will work closely with the sales team to manage relationships with our decryption-as-a-service (Decryptx) partners and their clients. This role will aid in strengthening customer relationships by handling client requests and assisting in answering questions about the features and capabilities of Bluefin’s products and services while maintaining high service quality standards.

Essential Duties and Responsibilities include the following and other duties may be assigned:

  • Maintains and enhances long-term relationships with Decryptx partners and their clients. Ensures understanding of the customer base to identify service needs and drive use of proactive service and support mechanisms to reduce merchant downtime and costs
  • Strengthens customer loyalty by insuring accurate, timely, and trusted responses to partner and merchant inquiries and problems
  • Acts as a liaison between sales and operational partners tied to our Security Solutions validated P2PE solution
  • Develops opportunities to grow Bluefin’s network by continuing to expand the existing relationship and leverage expansion through the partner’s client base
  • Provides marketing support through go-to market strategy execution, ongoing promotion of informational webinars, client user conferences, sell sheets, etc.
  • Trains partners in PCI compliance, scope reduction, internal systems, on-boarding process and Level 1 trouble shooting
  • 15% travel required

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

  • Excellent interpersonal skills
  • Strong relationship building skills
  • Ability to adapt superior written and verbal communication skills to internal and external audiences – clients, partners, merchants, executives, technical and marketing groups, etc.
  • Team player; results-driven, data-gathering problem solver
  • Ability to quickly assess situations, identify impacts and resolve effectively
  • Must be able to manage multiple projects at once in fast paced, changing environment
  • Ability to effectively prioritize and meet deadlines

Education/Experience:

  • Bachelor’s Degree in Business or related field
  • 3 years’ customer-facing payments industry experience required
  • Knowledge of PCI and point-to-point encryption (P2PE) preferred

Computer Skills:

  • Advanced computer skills in Word, Excel, PowerPoint, Outlook
  • Experience with CRM systems

Department:  Finance
Reports to:  CFO

Position Summary:  The Vice President, Planning and Business Control is responsible for the development of the financial planning and business control function of the Company. The position will be responsible for proactive analysis of the Company’s revenues and cost of revenue, maintaining the Company’s data warehouse and supporting the Chief Financial Officer and the Commercial Leadership in revenue and margin forecasting and margin management activities. The Vice President of Planning and Business Control reports to the Company’s Chief Financial Officer.

Essential Duties and Responsibilities:  include the following and other duties may be assigned:

  • Prepare clear, metric-based, financial plans / budgets /forecasts including monthly projections, annual budgets, long range plans, and related updates;
  • Partner with the Commercial leadership to develop revenue and margin projections using a bottoms-up customer forecast and pipeline analysis;
  • Analyze current and past trends in key performance indicators including all areas of revenue and cost of revenue;
  • Maintain standard monthly reporting of revenue performance versus budgeted and forecasted levels, with supporting information detailing variance drivers, summarized for use in management discussions;
  • Identify and implement opportunities to continuously improve & automate the planning, forecasting & reporting processes;
  • Develop financial models / business cases and analyses to support strategic initiatives;
  • Develop and maintain a data warehouse comprised of processor detail data, CRM data and other relevant data to support company-wide information and analysis needs;
  • Support ad hoc projects including customer performance trends, new product initiatives, evaluation of investment opportunities, and others as required;
  • Prepare presentations to Senior Management Team and the Board of Directors;
  • Prepare ad-hoc financial analysis and management reports as requested by the CFO and other C- Level Executives;
  • Additional tasks and responsibilities as assigned by the Company’s Chief Financial Officer;

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Self-motivated individual with proven project, resource and change management track record;
  • Ability to effectively and efficiently communicate complex issues to senior management. Demonstrate persuasive written and verbal communication skills and be effective in a variety of presentation settings;
  • Expert Excel skills including both data analysis (lookups, if statements, pivot tables, macros, etc.) and forward-looking modeling (i.e. forecasting and what-if scenario analysis);
  • Proficient in all other Microsoft Office products including MS-Access;
  • Experience utilizing MS-Sequel data bases;
  • Demonstrate ability to handle multiple projects, effectively prioritize, and meet deadlines;
  • Excellent interpersonal skills.

Education/Experience:

  • Bachelor’s degree in accounting, finance or business administration, or equivalent business experience and 15+ years of progressively responsible exp
  • MBA or Master’s in Finance preferred, has served as a Controller or VP-Finance in $50MM or larger business.
  • A minimum of 3 years credit card industry experience required.

Computer Skills:  Advanced computer skills in Word, Excel, Outlook and ability to multi-task.

Position Summary: The Director, Business Development/Decryptx Sales will be responsible for developing new opportunities to sell Bluefin’s PCI validated P2PE solutions. The Incumbent will have strong payments industry experience, be innovative, demonstrate a high sense of urgency, and must excel in a client-facing role. Will find and cultivate relationships with organizations such as ISOs, gateways, partners and ISVs. Director is accountable to revenue objectives and tracking/reporting portfolio performance, productivity, profit and company objectives.

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions –

  • Grow top line revenue by acquiring new opportunities for Bluefin’s PCI /Decryption as a Service products
  • Drive and execute new business opportunities with new clients as well as gateways, ISOs and ISVs
  • Interpret internal and external market intelligence and information sources to identify new business opportunity and develop and execute business plans that will maximize our revenue opportunities and differentiate our solutions in the marketplace.
  • Articulate a clear explanation of Bluefin Payment Systems’ PCI solutions, including how our products work and the financial impact
  • Work as a member of the sales team to enhance and further differentiate Bluefin’s value proposition
  • Provide up to date and accurate sales pipeline information in salesforce
  • Promote senior relationship management to key customers and network with them to identify strategic opportunities that can grow Bluefin’s business and brand recognition
  • Prepare and deliver formal business development presentations to C-suite of potential/existing organizations, demonstrating an in-depth understanding of Bluefin Payments Systems’ solutions, the payments industry, and the partner’s current and future needs
  • Manage lifecycle of business development opportunity from initial partner contact to Implementation
  • Proactively educate organizations regarding industry compliance mandates (PCI, etc.)
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and pipeline reports

Education/Experience:

  • Associate’s or Bachelor’s degree required
  • At least 5 years’ payments industry experience
  • Strong product and payments industry knowledge including experience selling into organizations such as ISOs, gateways, ISVs and retailers
  • Strong knowledge of PCI and P2PE
  • Proactive leader who is results-oriented, dynamic, and at ease with public speaking/presenting
  • Team player; collaborative, results-driven, data-gathering problem solver
  • Ability to adapt communication skills to audience – executive, technical, marketing, etc.
  • Must be able to manage multiple projects at once in fast paced, changing environment

Computer Skills:

Must be proficient in Microsoft Excel, Word, PowerPoint, Outlook, CRM system

Position Summary:  The Inside Merchant Sales Representative is a highly energetic individual who will develop and manage all aspects of our third party sales channel referral strategy.  The candidate must ensure that our program is properly communicated to our target market and maintain a superior fulfillment process.

Essential Duties and Responsibilities:

Include the following, and other duties may be assigned-

  • Develop new merchant processing relationships through in-bound and out-bound calls using Bluefin provided and/or self-sourced leads
  • Assess merchant needs and determine which Bluefin products and solutions work best for the client
  • Knowledge and understanding of payment processing products and services, knowledge of MasterCard/Visa Association rules and regulations, technical skills, contract language, credit policies, product conversions.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the clients’ businesses through our products and services.

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Excellent communication (verbal and written), interpersonal, selling, objection and negotiation skills.
  • Proactive outbound phone sales, and inbound selling.
  • Strong customer service orientation
  • Must be detail-oriented team player with good planning and problem solving skills who is willing to go the extra mile.
  • Self-motivated and able to work independently with minimal supervision toward the achievement of personal and team goals.
  • Positive attitude and good organizational skills
  • Ability to translate intangible program benefits through conversation
  • Excellent follow up skills
  • Strong analytical skills
  • Ability to effectively manage leads thru a CRM system
  • Competitive and a strong desire to succeed
  • Ability to adapt to a fast paced and evolving environment

Education/Experience:

  • Associate’s degree or related experience
  • Minimum of 3-5 years’ experience in sales

Payment processing background preferred

If you are interested in joining our team, please fill out the form below and attach your resume.