Bluefin offers a challenging and rewarding work environment with competitive compensation, generous health benefits, 401K with company match, paid holidays/vacation/sick/personal time, casual dress and a tuition assistance program. Bluefin is an Equal Opportunity Employer.

Available Positions

Position Summary: The Senior Director, Merchant Operations is responsible for developing and leading the overall credit, risk, underwriting and boarding strategy with the objective of maintaining high-quality risk strategies, implementing risk-mitigation procedures, effective boarding and maximizing profitability.  The incumbent will establish/revise protocols, procedures and standards for managing risk in the Bluefin client portfolio and will use data, analytics and key metrics for measuring outcomes and making financial decisions.  The incumbent will champion process improvements, financial acumen, and operational excellence within the CRU and Boarding team. The incumbent will also work closely with executive level stakeholders both internally and externally to manage all operational risk and increase revenue opportunities.

What We Need:

  • Hire, develop and lead a highly skilled team of CRU and Boarding professionals and lead by example on business excellence and service
  • Establish and maintain strong work relationships with a variety of internal and external stakeholders by designing tailored solutions to optimize revenue and customer engagement while reducing operational risk
  • Evolve the risk strategy with innovative ideas to continue the growth of Bluefin by driving operational excellence, ensuring continued improvements in credit and risk decisions, underwriting review quality, and process efficiencies (SLA)
  • Develop and implement improvements to credit portfolio monitoring effectiveness, client review tracking, management reporting, and recommendations
  • Minimize credit and fraud losses by executing appropriate strategies and processes to accurately identify and mitigate high risk customers with deteriorating financial concerns
  • Provide deep analysis of financial statements, historical and projected operating performance, business plans, client financial status
  • Direct and provide guidance for workflow and process improvement initiatives, optimize all resources, implement changes, and build out a team and environment that supports the overall goals and objectives of Bluefin
  • Partner with key stakeholders to resolve complex problems related to merchant on-boarding and maintenance issues
  • Serve as leadership point person on all vendor audits, reviews, analysis and recommendations to executive team
  • Create a strong control and early warning environment with timely portfolio and financial reviews, assessments, monitoring and reporting to mitigate risk and increase revenue to Bluefin
  • Monitor industry trends and changes to maintain a forward-looking view of the industry to identify new risks and opportunities
  • Serve as primary liaison and escalation point with key relationships including financial institution partners, clearing bank relationships, and clients

What You Bring

  • Bachelors’ degree in business, Finance, accounting, or related field
  • Minimum ten (10) years of experience in Merchant Operations, specifically leading CRU and Operations within the payments industry (a must)
  • Proven track record of successfully leading a team of credit risk professionals with specific acquiring experience
  • High energy and enthusiasm with a proactive approach to process improvements, team excellence and performance, and impeccable sound business judgement
  • Exceptional communication skills with the ability to interact with team members, senior level business partners, and client senior executive level management
  • Strong financial analysis skills and previous experience leading and directly managing complex credit scenarios designed to mitigate risk/identify opportunities
  • Proven success in vendor management, audit management, analysis, reporting and recommendations
  • Ability to excel in a fast-paced, dynamic work environment, along with flexibility to adapt to change
  • Strong analytical and reporting capabilities with excellent Excel, PowerPoint, Word, and Salesforce capabilities

Qualifications and Experience: To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily with or without accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Summary: Integration Engineer is to work in conjunction with the Solutions Engineering team in supporting the sales team through the sales cycle with technical product knowledge and overall solution recommendations. They are to provide integration support for Bluefin’s suite of products during the integration and implementation cycles.

What We Need:

  • Provide direct support to the Solution Engineering team and Bluefin clients during the integrations process.
  • Produce technical documents
  • Track ongoing internal and external projects
  • Conduct virtual or on-site demonstrations
  • Perform device and solution research
  • Assess feasibility of available solutions for specific payment/data environments
  • Convey technical concepts in a way that is clear and appropriate for the audience
  • Create solution diagrams of Bluefin clients for internal and external use

What You Bring

  • Degree in computer science or related field
  • Minimum 2 years in payments industry
  • Knowledge of data encryption protocols
  • Understand HTML, JavaScript, Java and PHP scripting knowledge
  • Exceptional communication skills with the ability to interact with team members and business partners
  • High energy and enthusiasm with a proactive approach to process improvements, team excellence and performance, and impeccable sound business judgement
  • Excel in a fast-paced, dynamic work environment, along with flexibility to adapt to change
  • Strong analytical capabilities with excellent Excel, PowerPoint, Word, and Salesforce capabilities

Qualifications and Experience: To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily with or without accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Summary:  Bluefin Payment Systems is looking for a Project Manager to join their PMO function in either Atlanta, US or Waterford, Ireland. The successful candidate will be involved in delivering technology solutions to internal and external clients. The role will require the candidate to have strong problem-solving skills and support with project delivery management, risk management, resource scheduling, metric reporting etc.

We are willing to hire remote workers with the expectation they are willing to visit the affiliated office periodically.

Essential Duties and Responsibilities:  The following and other duties may be assigned:

  • Applicant will be responsible for managing projects with both internal and external stakeholders
  • Internal projects will involve managing projects with elements from across the organization including product, sales, technology and operations
  • External client projects will include creating custom solutions, solution integrations, and provision of services
  • Applicant will need to work with key stakeholders to ensure appropriate project scope and requirements are created, maintained and archived appropriately.
  • Create project plans in conjunction with external clients and internal managers
  • Work with function leads to schedule resource assignments
  • Conduct weekly or as-needed review meetings for all projects
  • Track and report progress against the timelines in those project plans
  • Provide project documentation and weekly project updates

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • At least 4 to 5 years of experience managing successful IT Product delivery projects
  • Strong written and verbal communication skills
  • Proven ability to create collaborative working environments
  • Ability to coordinate deliverables in a cross functional environment
  • Ability to lead meetings with client representatives and internal business unit managers
  • Produce formal project management documentation and reporting
  • Work in a client services focused organization.
  • Experience managing teams comprised of both internal and external stakeholders
  • Experience with web-based project management and collaboration tools
  • Experience working in the payment processing industry an advantage.
  • Experience delivering technology solutions
  • A recognized Project Management or Agile Qualification e.g Cert PM, Prince2 certification, PMP, Scrum etc

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform and other related duties, as assigned by their supervisor.

Bluefin Payment Systems is the leading provider of secure payment technology for retailers, enterprises and small to medium-sized businesses worldwide. The Training and Activation Specialist is responsible for training Bluefin acquiring and security product clients. The product/solutions include but are not limited to PayConex gateway, P2PE Manager and Bluefin certified POS devices. Additionally, the Training and Activation Specialist contacts clients to encourage, enable and support acquiring and P2PE live processing (activation) and maintains P2PE Manager activation oversight and back-up support to Client Success Team’s Partner Implementations.

Essential Duties and Responsibilities:

  • Support acquiring and security solution portfolio by actively reaching out to newly signed accounts to assist them in implementing Bluefin point-of-sale (POS) solutions and begin processing using their new Bluefin P2PE Devices and solutions
  • Customer-facing coordinator for device and solution training and activation
  • Schedule and perform customer training
  • First-line of support in getting devices and solutions operational
  • Supports CST Implementations for client trainings
  • Manage incoming phone calls; handle all inquiries within capacity; route phone calls and messages appropriately
  • Liaise with various departments, such as Sales, Tech Suport, Product and Customer Support
  • Maintain Security Solutions Matrix Dashboard
  • Develop and maintain activations reporting in Salesforce
  • Maintain P2PE In-Transit report and actively follow up to ensure timely activation of security solution clients
  • Continue education on the Bluefin P2PE product suite
  • Assist with special projects for the Implementations department
  • Work with deployment as back up during peak times

Qualifications:

  • High school diploma or GED
  • Minimum of two (2) years office work experience
  • Proficient in Microsoft suite (Word, Outlook, Excel, PowerPoint)
  • Experience using Salesforce is highly preferred
  • Strong organizational skills and high level of attention to detail
  • Excellent verbal and written communication skills
  • Exceptional interpersonal skills
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Able to work collectively with the Operations team associates

Position Summary:  Bluefin Payment Systems is looking for a Senior PHP Software Engineer to join their development team in Waterford, Ireland. The successful candidate will help build Payments and Security focused SaaS applications for our omni-channel security suite. We require a security conscious individual with strong problem-solving skills to enhance our card-present, e-commerce, mobile payments and data security offerings.

The Software Engineer will be expected to work on a wide variety of products using PHP, Perl, JavaScript, TypeScript, HTML, SQL and NoSQL. Additional experience with Node.js is an advantage. Ability to work with Web frameworks and Restful API’s is required. The ideal candidates will also have worked in payments and will have familiarity secure coding techniques.

We are willing to hire remote workers with the expectation they are willing to visit the Waterford office periodically.

Essential Duties and Responsibilities:  include the following and other duties may be assigned:

  • Ensure high-quality, on-time delivery of cloud-based software applications.
  • Maintain existing codebases; troubleshoot bugs and add new features.
  • Architect and develop software that integrates with 3rd parties including: payment processors (First Data, Elavon, etc.), SaaS services and Partner platforms.
  • Effectively collaborate with peers and internal stakeholders.
  • Understand, reinforce and improve the SCRUM development methodology.

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Senior-level hands-on experience with Frontend and Backend technology stacks.
  • Ability to take initiative and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.
  • Experience with unit and integration testing.
  • Experience using PHP frameworks.
  • Experience with relational databases like MySQL.
  • Experience with NoSQL databases like Mongo.
  • Experience developing software for distributed systems.
  • Hands-on experience with SECURE CODING techniques.
  • Organization and analytic skills, with strong problem-solving ability.
  • Excellent written and verbal communications skills.
  • Experience with version control systems such as SVN or Git.
  • Hands-on experience with LINUX.
  • Experience in Payment Processing/transactional environments.
  • Experience using common business software such as Word, Excel, PowerPoint, and VISIO to visualize, discuss and present ideas to technical and non-technical audiences.

Education/Experience:

  • 5+ years creating complex, data-driven applications for the web.
  • Bachelor’s degree in Computer Science or Software Engineering.
  • Knowledge of Payment processing is an advantage.

Computer Skills:  Advanced computer skills in Word, Excel, Outlook and CRM system with the ability to multi-task.

Who are we?

Bluefin is the leader in payment and data security.  Period.  We provide exceptional products and services that protect our clients against malicious hackers that continue to adversely impact nearly every industry.  Our PCI-validated P2PE product was first to market and continues to help protect our clients and partners around the world, along with several recently launched products designed to protect PHI and PII.  We are a winner in the marketplace and are looking for Business Development professionals to join our successful and highly motivated team!  THIS IS A HUNTER ROLE.

Position Summary:

The Director, Business Development is a highly competitive, results-oriented SaaS consultative sales professional, who is passionate about helping clients protect their data.  This individual will sell our mission-critical SaaS products into a variety of verticals, including healthcare, retail, government/municipalities, travel, and other sectors.  Our SaaS products are needed in every industry, and the incumbent will help ensure we drive complete market penetration.  Working collaboratively with our Marketing and other internal teams, the incumbent will provide a client solution-oriented and consultative approach to sell PCI P2PE validated solutions and other PHI and PII products throughout their verticals, in addition to attending tradeshows and partner shows to promote Bluefin and our products. Our technology is universal and works with any software system, payment gateway or processor, and our PHI and PII products easily integrate into our client’s systems.   Exceptional “hunting” capabilities and a desire to help protect the world from data predators will significantly contribute toward the incumbent’s ability to meet and exceed business goals.

We will ask you to:

  • Create personal Business Plan to drive revenue creation and value to Bluefin and execute on a cadence of Sales activities to meet assigned targets.
  • Leverage personal network and Sales opportunities generated by our Marketing Department to develop relationships, educate clients, and manage Sales opportunities throughout the entire sales lifecycle.
  • Create a deep understanding of current and potential client needs through solutions/consultative selling, strong relationship building, and demonstrating exceptional business value to clients.
  • Prepare and deliver professional Sales presentations to educate potential/existing partners on security-related regulatory matters, security risks, industry trends and security opportunities/solutions (validated vs non-validated PCI P2PE solutions, vaultless tokenization, etc.), designed to spark interest and generate opportunities.
  • Collaborate with other functional areas to drive cross-product integration and cross-selling among our product solutions.
  • Maintain excellent time management, administration, reporting and relationship management that will result in referrals and sales opportunities.

Qualified candidate profile:

  • 2-5 years of SaaS Sales experience, selling security-related products and services as an individual contributor at a Director level or above
  • Exceptional consultative Sales performance record with proven capabilities to sell security-related, technology products throughout several verticals.
  • Proven ability to leverage own network to create meaningful lead generation and manage Sales pipeline via Salesforce.
  • Results-oriented and dynamic SaaS Sales professional effective at building and executing on an individual Sales/Business Plan that will generate meaningful leads and close opportunities
  • Effective at managing and closing multiple leads within a fast-paced, changing environment.
  • Sophisticated use of LinkedIn, Salesforce, Yesware, and other related tools to uncover and engage with potential clients.
  • Bachelor’s degree or equivalent years of work experience.

Position Summary: The Director, ISV Business Development will adopt a solution-oriented approach to sell our PCI P2PE and/or PayConex validated solutions to Integrated Software Vendor (ISV) organizations. The Director will drive business development opportunities and must excel in both a sales-facing and program management role. The Director will support the sales efforts to achieve optimum sales, new account productivity, profit and company objectives.  This position is accountable to revenue objectives and tracking/reporting portfolio performance.

Responsibilities:

  • Must understand all components of selling acquiring business, including a complete understanding of interchange rates, assessment fees, authorization/capture, chargebacks, etc.
  • Must be business savvy, articulate a clear explanation of Bluefin’s value proposition, communicate products/solutions Bluefin offers today and understand industry trends.
  • Collaborate with strategic partnership organizations, sales channels, product managers, and technical staff to deliver new business opportunities by identifying and exploring potential relationships.  Work closely with sales channels and product managers to facilitate partner interactions.
  • Prepare and deliver formal business development presentations to potential/existing partners, demonstrating an in-depth understanding of Bluefin’s solutions, the payments industry, and the partner’s current and future needs.
  • Demonstrate Product/industry knowledge including ISVs, Developers, VARs, retailers, distributors, dealers, and licensees.
  • Manage lifecycle of business development opportunity from initial partner contact through program launch; leverage team members that manage certification process to Bluefin’s platforms
  • Proactively educate partner organizations regarding industry compliance mandates (PCI, etc.).
  • Update Salesforce daily with call reports, weekly work plans, pipeline information, etc.
  • Meet and exceed agreed upon Sales targets and objectives and adjust strategic Sales direction as needed to exceed expectations.

Experience:

  • Bachelor’s degree and/or successful job experience required
  • Minimum of five (5) years of payments industry and business development experience with a track record of signing up ISVs and POS providers for acquiring services.
  • Minimum of two (2) years of SaaS sales experience, and Gateway experience is highly preferred
  • Proactive leader who is results-oriented, dynamic, and at ease with public speaking/presenting.
  • Proven ability to understand collaborative partnerships with a track record of solidifying and monetizing those relationships.
  • Strong ability to work within a team, collaboratively solve problems and remove obstacles.
  • Ability to adapt communication skills to audience – executive, technical, marketing, etc.
  • Must be able to manage multiple projects at once in fast paced, changing environment.
  • Experience using tools like LinkedIn, Salesforce, Yesware, to uncover and engage with qualified prospects.
  • Must be proficient in Microsoft Excel, Word, PowerPoint, Outlook, Salesforce.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you are interested in joining our team, please fill out the form below and attach your resume.