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Who are we?

Bluefin is the leader in payment and data security.  Period.  We provide exceptional products and services that protect our clients against malicious hackers that continue to adversely impact nearly every industry.  Our PCI-validated P2PE product was first to market and continues to help protect our clients and partners around the world, along with several recently launched products designed to protect PHI and PII.  We are a winner in the marketplace and are looking for a well-established, successful Vice-President, Business Development professionals to join our highly motivated team!  THIS IS A HUNTER ROLE WITHIN THE ENTERPRISE SPACE.

Position Summary:

The Senior Director, Business Development is a highly competitive, results-oriented SaaS consultative sales professional, who is passionate about helping clients protect their data.  This individual will sell our mission-critical SaaS products into a variety of verticals, including healthcare, retail, government/municipalities, travel, and other sectors.  Our SaaS products are needed in every industry, and the incumbent will help ensure we drive complete market penetration.  Working collaboratively with our Marketing and other internal teams, the incumbent will provide a client solution-oriented and consultative approach to sell PCI P2PE validated solutions and other PHI and PII products throughout their verticals, in addition to attending (in-person and virtual) tradeshows and partner shows to promote Bluefin and our products. Our technology is universal and works with any software system, payment gateway or processor, and our PHI and PII products easily integrate into our client’s systems.   Exceptional “hunting” capabilities and a desire to help protect the world from data predators will significantly contribute toward the incumbent’s ability to meet and exceed business goals.

We will ask you to:

  • Create personal Business Plan to drive revenue creation and value to Bluefin and execute on a cadence of Sales activities to meet assigned targets.
  • Leverage personal network and Sales opportunities generated by our Marketing Department to develop relationships, educate clients, and manage Sales opportunities throughout the entire sales lifecycle.
  • Create a deep understanding of current and potential client needs through solutions/consultative selling, strong relationship building, and demonstrating exceptional business value to clients.
  • Prepare and deliver professional Sales presentations to educate potential/existing partners on security-related regulatory matters, security risks, industry trends and security opportunities/solutions (validated vs non-validated PCI P2PE solutions, vaultless tokenization, etc.), designed to spark interest and generate opportunities.
  • Collaborate with other functional areas to drive cross-product integration and cross-selling among our product solutions.
  • Maintain excellent time management, administration, reporting and relationship management that will result in referrals and sales opportunities.

Qualified candidate profile:

  • 12+ years of SaaS Sales experience, selling complex security-related products and services at a Director level or above within the Enterprise space
  • Exceptional consultative Sales performance record with proven capabilities to sell security-related, technology products throughout several verticals.
  • Proven ability to leverage own network to create meaningful lead generation and manage Sales pipeline via Salesforce.
  • Results-oriented and dynamic SaaS Sales professional effective at building and executing on an individual Sales/Business Plan that will generate meaningful leads and close opportunities
  • Effective at managing and closing large, complex deals within a fast-paced, changing environment.
  • Sophisticated use of LinkedIn, Salesforce, Yesware, and other related tools to uncover and engage with potential clients.
  • Bachelor’s degree or equivalent years of work experience.

Position Summary: The Director, ISV Business Development will adopt a solution-oriented approach to sell our PCI P2PE and/or PayConex validated solutions to Integrated Software Vendor (ISV) organizations. The Director will drive business development opportunities and must excel in both a sales-facing and program management role. The Director will support the sales efforts to achieve optimum sales, new account productivity, profit and company objectives.  This position is accountable to revenue objectives and tracking/reporting portfolio performance.  THIS IS A HUNTER ROLE.

Responsibilities:

  • Must be business savvy, articulate a clear explanation of Bluefin’s value proposition, communicate products/solutions Bluefin offers today and understand industry trends.
  • Collaborate with strategic partnership organizations, sales channels, product managers, and technical staff to deliver new business opportunities by identifying and exploring potential relationships.  Work closely with sales channels and product managers to facilitate partner interactions.
  • Prepare and deliver formal business development presentations to potential/existing partners, demonstrating an in-depth understanding of Bluefin’s solutions, the payments industry, and the partner’s current and future needs.
  • Demonstrate Product/industry knowledge including ISVs, Developers, VARs, retailers, distributors, dealers, and licensees.
  • Manage lifecycle of business development opportunity from initial partner contact through program launch; leverage team members that manage certification process to Bluefin’s platforms
  • Proactively educate partner organizations regarding industry compliance mandates (PCI, etc.).
  • Update Salesforce daily with call reports, weekly work plans, pipeline information, etc.
  • Meet and exceed agreed upon Sales targets and objectives and adjust strategic Sales direction as needed to exceed expectations.

Experience:

  • Bachelor’s degree and/or successful job experience required
  • Minimum of five (5) years of payments industry and business development experience with a track record of over-achievement.
  • Minimum of two (2) years of SaaS sales experience, and Gateway experience is highly preferred
  • Proactive leader who is results-oriented, dynamic, and at ease with public speaking/presenting.
  • Proven ability to understand collaborative partnerships with a track record of solidifying and monetizing those relationships.
  • Strong ability to work within a team, collaboratively solve problems and remove obstacles.
  • Ability to adapt communication skills to audience – executive, technical, marketing, etc.
  • Must be able to manage multiple projects at once in fast paced, changing environment.
  • Experience using tools like LinkedIn, Salesforce, Yesware, to uncover and engage with qualified prospects.
  • Must be proficient in Microsoft Excel, Word, PowerPoint, Outlook, Salesforce.

Who are we?

Bluefin is the leader in payment and data security.  Period.  We provide exceptional products and services that protect our clients against malicious hackers that continue to adversely impact nearly every industry.  Our PCI-validated P2PE product was first to market and continues to help protect our clients and partners around the world, along with several recently launched products designed to protect PHI and PII.  We are a winner in the marketplace and are looking for Business Development professionals to join our successful and highly motivated team!  THIS IS A HUNTER ROLE.

Position Summary:

The Director, Business Development is a highly competitive, results-oriented SaaS consultative sales professional, who is passionate about helping clients protect their data.  This individual will sell our mission-critical SaaS products into a variety of verticals, including healthcare, retail, government/municipalities, travel, and other sectors.  Our SaaS products are needed in every industry, and the incumbent will help ensure we drive complete market penetration.  Working collaboratively with our Marketing and other internal teams, the incumbent will provide a client solution-oriented and consultative approach to sell PCI P2PE validated solutions and other PHI and PII products throughout their verticals, in addition to attending tradeshows and partner shows to promote Bluefin and our products. Our technology is universal and works with any software system, payment gateway or processor, and our PHI and PII products easily integrate into our client’s systems.   Exceptional “hunting” capabilities and a desire to help protect the world from data predators will significantly contribute toward the incumbent’s ability to meet and exceed business goals.

We will ask you to:

  • Create personal Business Plan to drive revenue creation and value to Bluefin and execute on a cadence of Sales activities to meet assigned targets.
  • Leverage personal network and Sales opportunities generated by our Marketing Department to develop relationships, educate clients, and manage Sales opportunities throughout the entire sales lifecycle.
  • Create a deep understanding of current and potential client needs through solutions/consultative selling, strong relationship building, and demonstrating exceptional business value to clients.
  • Prepare and deliver professional Sales presentations to educate potential/existing partners on security-related regulatory matters, security risks, industry trends and security opportunities/solutions (validated vs non-validated PCI P2PE solutions, vaultless tokenization, etc.), designed to spark interest and generate opportunities.
  • Collaborate with other functional areas to drive cross-product integration and cross-selling among our product solutions.
  • Maintain excellent time management, administration, reporting and relationship management that will result in referrals and sales opportunities.

Qualified candidate profile:

  • 1-5 years of SaaS Sales experience, selling security-related products and services as an individual contributor at a Director level or above
  • Consultative Sales performance record with proven capabilities to sell security-related, technology products throughout several verticals.
  • Proven ability to leverage own network to create meaningful lead generation and manage Sales pipeline via Salesforce.
  • Results-oriented and dynamic SaaS Sales professional effective at building and executing on an individual Sales/Business Plan that will generate meaningful leads and close opportunities
  • Effective at managing and closing multiple leads within a fast-paced, changing environment.
  • Sophisticated use of LinkedIn, Salesforce, Yesware, and other related tools to uncover and engage with potential clients.
  • Bachelor’s degree or equivalent years of work experience.

Who are we?

Bluefin is the leader in payment and data security.  Period.  We provide exceptional products and services that protect our clients against malicious hackers that continue to adversely impact nearly every industry.  Our PCI-validated P2PE product was first to market and continues to help protect our clients and partners around the world, along with several recently launched products designed to protect PHI and PII.  We are a winner in the marketplace and are looking for Business Development professionals to join our successful and highly motivated team!  THIS IS A HUNTER ROLE.

Position Summary:

The Director, Business Development is a highly competitive, results-oriented SaaS consultative sales professional, who is passionate about helping clients protect their data.  This individual will sell our mission-critical SaaS products into the non-profit sector.  Working collaboratively with our Marketing and other internal teams, the incumbent will provide a client solution-oriented and consultative approach to sell PCI P2PE validated solutions and other PHI and PII products throughout their non-profit clients, in addition to attending tradeshows and partner shows to promote Bluefin and our products. Our technology is universal and works with any software system, payment gateway or processor, and our PHI and PII products easily integrate into our client’s systems.   Exceptional “hunting” capabilities and a desire to help protect the world from data predators will significantly contribute toward the incumbent’s ability to meet and exceed business goals.

We will ask you to:

  • Create personal Business Plan to drive revenue creation and value to Bluefin and execute on a cadence of Sales activities to meet assigned targets.
  • Leverage personal network and Sales opportunities generated by our Marketing Department to develop relationships within the non-profit sector, educate clients, and manage Sales opportunities throughout the entire sales lifecycle.
  • Create a deep understanding of current and potential client needs through solutions/consultative selling, strong relationship building, and demonstrating exceptional business value to clients.
  • Prepare and deliver professional Sales presentations to educate potential/existing partners on security-related regulatory matters, security risks, industry trends and security opportunities/solutions (validated vs non-validated PCI P2PE solutions, vaultless tokenization, etc.), designed to spark interest and generate opportunities.
  • Collaborate with other functional areas to drive cross-product integration and cross-selling among our product solutions.
  • Maintain excellent time management, administration, reporting and relationship management that will result in referrals and sales opportunities.

Qualified candidate profile:

  • 1-5 years of SaaS Sales experience, selling security-related products and services as an individual contributor at a Director level or above (selling within the Non-Profit sector)
  • Consultative Sales performance record with proven capabilities to sell security-related, technology products throughout several verticals.
  • Proven ability to leverage own network to create meaningful lead generation and manage Sales pipeline via Salesforce.
  • Results-oriented and dynamic SaaS Sales professional effective at building and executing on an individual Sales/Business Plan that will generate meaningful leads and close opportunities
  • Effective at managing and closing multiple leads within a fast-paced, changing environment.
  • Sophisticated use of LinkedIn, Salesforce, Yesware, and other related tools to uncover and engage with potential clients.
  • Bachelor’s degree or equivalent years of work experience.

Position Summary:  This position will report into the Senior Director, P2PE/POI Security, Compliance and Device Management and will work closely with the IT, Development, Product, Operations, Implementations & Integration, QSA Vendors, Security Solutions and Sales Engineering teams to prepare POI PTS listed devices for market commercialization under Bluefin’s validated P2PE solution.  This position will own the entire lifecycle of POI device product development, from test device procurement through pre-production UAT to production deployment as well as post-production Tier 3 support.

Essential Duties and Responsibilities: 

  • Create and maintain strong relationships and work directly with OEMs on device procurement
  • Conduct POI device analysis against PCI PTS listings
  • Terminal/Application management via terminal management systems
  • Perform and document secure device configuration(s)
  • Prepare devices for QSA domain audit reviews
  • Perform QA/UAT testing of device and related applications
  • Serve as device management SME by conducting internal/external device trainings on an ongoing basis and be the point of contact for device vendor relationships
  • Partner directly with the Development team to add new devices to code base
  • Partner with Key Injection Facilities and conduct training, testing, and related documentation for deployment of production and test terminals
  • Conduct device penetration testing
  • Commercialization of the devices to production deployment including creating internal/external documentation, training materials, etc.
  • Manage device security certificates
  • Conduct internal training of staff on new terminals and applications.
  • Previous experience as a Software Developer in large scale enterprise Web Systems highly desired. Please list proficiencies in programming languages if applicable.

Qualifications:  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Bachelor’s degree in Computer Information Systems or related degree; PCIP preferred
  • Minimum of 3-5 years POS device management or related POS hardware experience in Payments Industry
  • Knowledge of wide array of device manufacturers, their product offerings, terminal management systems and developer portals.
  • Knowledge of Ingenico, Verifone, and PAX terminals applications and systems a STRONG plus.
  • Previous experience with POI deployment lifecycle process (device acquisition, Key Injection Facility injections, builds, loads.)
  • Knowledge of P2PE procedures for KIF compliance and deployment execution.
  • Familiarity with PCI P2PE Program. This includes P2PE payment applications and Component listings.
  • Previous experience as a software developer for enterprise systems highly desired. Please list proficient languages.
  • Previous Payments industry experience a plus.
  • Interest in future Payment and Market trends, and emerging technologies a plus.
  • Ability to work unorthodox hours in emergencies as payments is a 24/7 business.
  • Ability to work independently with little supervision required.
  • Must have a “Don’t Give Up” mentality.
  • Ability to juggle multiple projects at a time.
  • Ability to write, speak, and convey complex concepts in a clear, logical, and linear manner.
  • This position will involve both solitary independent research and work, and HIGHLY visible internal and external contact.

Summary:

The Premier Account Manager will act as the single point of contact for Bluefin’s large direct clients.  The incumbent will have primary responsibility for client retention, technical and complex problem resolution, and upselling and/or partnering with the Sales team to continue to grow the account(s).  The Premier Account Manager will proactively ensure client satisfaction via regular “client satisfaction check-ins” and expedient resolution to all service issues.  Through account analysis and reporting performed by the incumbent, the Premier Account Manager will identify trends, additional product/Sales opportunities, improved service levels and provide proactive client support.  This role is also responsible for identifying opportunities within the existing book of business and partnering with the Sales organization.

Responsibilities: 

  • Develop and maintain strong client relationships to ensure 100% client retention, high client satisfaction, and increase revenue via upselling to assigned key accounts
  • Perform monthly account analysis and reporting to determine and resolve any recurrent issues, transaction analysis, client trends, and identify upselling revenue generation opportunities
  • Conduct “top 10” formal scheduled quarterly “client satisfaction check-ins” to discuss client satisfaction, uncover client issues, address and resolve issues, and upselling product ideas; and proactively conduct annual check-ins with all other accounts using data and research
  • Enter account data into CRM (Salesforce) during every client interaction and ensure account accuracy and record management
  • Research complex client issues and partner with Product team and/or other internal subject-matter-experts (SME) to bring all client issues to an expedient and successful closure; serves as the single-point for client on all issues
  • Utilize all systems (i.e. Salesforce, Payconex, P2PE Manager) to perform upfront data gathering and research before responding to client issues
  • Monitor Bluefin performance against Service Level Agreements (SLA) and escalate potential issues to management
  • Partner with Sales team for all potential revenue generating opportunities
  • Service multiple clients concurrently, often meeting deadlines

Additional Duties and Responsibilities by Relationship:

ISV Reseller Partner Management

  • Communicate and partner of issue resolution with the Relationship Management team.
  • Partner with RM to discuss outliers, upcoming trends, and reports needed to remain up-to-date about partner/merchant needs.

Decryptx Partner Management

  • Partner with Business Development on new business and relationship changes/concerns.
  • Provide device ordering oversight.

Decryptx (Other) Merchant Management

  • Assist Decryptx Partners on complex merchant issues and partner with appropriate internal Business Development professional.
  • Partner with Business Development on new business and any relationship changes/concerns.
  • Serve as the lead to move existing client(s) to a new partner between the merchant, Billing, Sales Administration, and Business Development.

Gateway only, PayConex Decryptx, or Acquired Merchants

  • Document and submit cases for other departments where needed (account changes, Product escalations, Financial Ops issues, etc).
  • Ensure up-to-date account records in Salesforce, Payconex, P2PE Manager, and PAXStore records for gateway requests.

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelors’ degree in Business or related field
  • Minimum of five (5) years of experience in payments industry, directly building and maintaining relationships with large, key accounts with a track record of strong client retention
  • Proven ability to analyze, anticipate, and resolve complex client issues either independently and/or by partnering internally with SME to ensure expedient and successful client resolutions
  • Ability to analyze trends, upsell new solutions and truly partner with “key clients” to drive an extraordinary client experience and increase revenue
  • Ability to learn and understand technology and assist clients with their needs
  • Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing an extraordinary client experience
  • Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
  • Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
  • Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results

Ready to be inspired, challenged and liberated to do your best work? Bluefin is a passionate group of technologists, marketers and innovators changing the world of data security and the flow of information. Not only were we the first company in North America to achieve PCI-validated P2PE certification, we continue to lead the way in payment and data security. Your work here won’t just help protect companies from hackers and data breaches. You’ll be on the vanguard of protecting the modern economy.

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Here’s why our team members love their careers

  • Generous Employee Value Proposition
  • Highly Innovative Environment
  • Flexible and Remote Working Environment
  • Investment in Career and Professional Development
  • Care and Nurture of the Team
  • Winning Culture!