Payments have become a strategic lever for many software-as-a-service (SaaS) companies and large merchants as they look to drive growth, enhance their customer experience, and generate operational and cost efficiencies.
While these organizations increasingly recognize the business value of payments, they often overlook the strategic importance of payments data ownership.
White Paper Overview:
More SaaS companies and merchants are approaching payments strategically
Payments technology roadmaps must not overlook data ownership
Multiple scenarios make payments data ownership critical:
- Impact on SaaS companies’ valuation in M&A
- PSP outage/downtime
- De-banking of higher-risk merchants and SaaS platforms
- Need for payment orchestration and multi-PSP relationships
- PSP migration delays
The strategic role of PSP-agnostic tokenization
Reaching the ideal state
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A 451 Research/S&P Global Market Intelligence Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
