Get answers to your frequently asked questions, download API’s and more.


Whether you are an existing Bluefin client, merchant, partner, or just interested in learning more about our products and services, our merchant resources and partner support pages provide additional information on our P2PE and ShieldConex® payment and data security solutions, API’s and SDK’s, Developer Portal and more. For additional questions, access the Bluefin bot to inquire about our products or quickly reach a member of our customer support team.

Need immediate assistance?

Technical Support

Our technical support team is available for questions on payment devices, gateway issues, and Bluefin products.

800-675-6573, extension 2


Our sales team is available to answer questions from current Bluefin clients on new products or to provide solutions detail to prospective clients.

800-675-6573, extension 1

Customer Service

Our customer service team is available provide support to current clients on account changes, password updates and ordering new devices.

800-675-6573, extension 4