PAX Devices
PAX Application Update
PAX application abilities have been updated and impact the way FSA and HSA cards are processed on their devices. To process these transactions and ensure P2PE compliance, changes are required.
A change has been made to PAX application abilities that impact the way FSA and HSA cards are processed on their devices. To be able to process these transactions moving forward and ensure P2PE compliance, changes will need to be made to your existing integration to allow for additional information to be sent to the PAX machine when processing an FSA or HSA card.
If this information is not sent when one of these card types are used, your transactions will fail with an error message. The expected error as shown on the PAX device is “FSA / HSA Passthru data missing”.
Bluefin is here to advise and guide you, please feel free to contact us at your convenience.
Update Instructions
Please contact the Bluefin Integrations team at integrations@bluefin.com and they will be able to assist with the required changes.
Once your integration updates are completed and tested, Bluefin will assist in updating your merchant’s devices as necessary.
