PCI-Validated Point-to-Point Encryption (P2PE) Resources

Welcome to UnitedHealth Group’s P2PE resources page.

Here you will find helpful guidance and documentation on our P2PE payment terminals, implementation and setup of the product, and device management and PCI attestation, as well as frequently asked questions and product logins.

What is P2PE?

Point-to-Point Encryption (P2PE) is an encryption standard established by the Payment Card Industry (PCI) Security Standards Council. It requires that payment card data be encrypted immediately upon use with a PCI-validate P2PE point-of-sale terminal and cannot be decrypted until it securely transported to and processed by the P2PE validated solution provider. Learn more about P2PE.

Resources

P2PE Devices

PAX A920, PAX A920Pro

PAX A920/A920 Pro

  • PAXBiz powered by Android OS
  • 5″ IPS Touchscreen
  • 2″ Thermal Printer, 80mm/sec
  • PCI PTS 5.x
PAX A80

PAX A80

  • PAXBiz powered by Android OS
  • 4″ HD Touchscreen
  • 3.5 in/sec high-speed printer
  • PCI PTS 5.x
ID TECH SREDKey 2

ID TECH SREDKey2

  • USB-Keyboard and USB-HID
  • TDES & AES encryption
  • Remote Key Injection
  • PCI PTS 5.x

Video Guides

Frequently Asked Questions (FAQs)

How do I order a new PAX device?

  • Download the order form HERE
  • Fill out your requirements
  • Submit a ServiceNow form at the following link

How do I set up my PAX Device?

Please refer to the Quick Reference Guide on the UHG Sharepoint site.

How do I process a customer transaction on my PAX A80?

Please refer to our instructional video.

How do I process a contactless customer transaction on my PAX A80?

Please refer to our instructional video.

How do I void a customer transaction on my PAX A80?

Please refer to our instructional video.

What is the Bluefin P2PEManager?

Please refer to our P2PE manager information.

What role should I apply for in P2PEM?

Please pick appropriate role from Client Merchant Matrix below.

 

Roles

P2PE FAQ’S

Payment Device Management

P2PE Manager Page

P2PE Manager Transactional Viewing/Detail

P2PE Manager Guide

P2PE Manager

P2PE Manager Video

P2PE Manager Video

Contact Us

If you need additional assistance, please contact us and a member of the UHG team will reach out directly
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